Cancellations:

Costa Rica Gateway (CRG) must be notified in writing or by telephone of any cancellations. Cancellation charges are as follows: 60 days or more prior to arrival a $50 handling fee will be charged. All attempts to recover deposits will be made by Costa Rica Gateway. These refunds will depend on individual hotel policies. 60-30 days prior to arrival a $100 handling fee will be charged. All attempts to recover deposits will be made by Costa Rica Gateway. These refunds will depend on individual hotel policies. Less than 30 days prior to arrival all monies will be forfeited. No refunds will be made if you leave the trip for any reason, whether voluntary or involuntary. No refunds will be made for services not utilized.

Costa Rica Gateway acts as an agent for Rancho Naturalista as well as transportation companies and other contractors and shall not be held responsible for any injury, death, loss, delay or irregularity that may occur including but not limited to the following; any defect in a vehicle or any other form of conveyance, the acts or default of any company or person engaged in obeying a traveler, acts of god, detention, delays or expenses arising from strike, theft, force, civil disturbance, government restriction, accident by aircraft, boat, bicycle, motor vehicles or any other form of transport or in any hotel guest house, pension or other form of accommodation.

PAYMENT OF DEPOSIT IS TAKEN AS ACKNOWLEDGEMENT AND AGREEMENT OF THE ABOVE ITEMS.